Shipping Policy

At Flamingals, we work to process and deliver orders as efficiently as possible. Please review the information below before placing your order.

Estimated Delivery Time

Our estimated delivery timeframe is generally 7-15 business days after the order has been processed and shipped.

Business days generally exclude weekends and public holidays. Delivery estimates are not guaranteed and may vary depending on the destination, carrier, customs procedures, seasonal demand, and other circumstances outside our reasonable control.

Order Processing

Orders require processing before shipment. Processing times may vary during weekends, holidays, promotional periods, product launches, or periods of unusually high order volume.

Shipping Regions

Shipping availability depends on the destination and the shipping options presented during checkout. If we are unable to ship to your destination, the applicable shipping option may not be available during checkout.

Order Tracking

When tracking is available, tracking information will be sent to the email address associated with your order after the shipment has been processed.

Please allow time for the carrier's tracking system to update after receiving your tracking information.

Customs, Duties, and Import Delays

International shipments may be subject to customs procedures, import requirements, duties, taxes, or other charges imposed by the destination country or local authorities.

Unless otherwise stated during checkout or required by applicable law, customers may be responsible for applicable import duties, taxes, or customs charges.

Customs processing may also cause delivery delays. These delays are outside our direct control and are not included in our standard delivery estimate.

Shipping Delays

Orders may occasionally be delayed due to weather conditions, customs inspections, carrier disruptions, public holidays, high-volume periods, transportation issues, or other circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout. If you notice an error in your shipping information, contact us as soon as possible at contact@flamingalsapparel.com.

We cannot guarantee that shipping information can be changed after an order has been processed or shipped.

Lost or Missing Packages

If your tracking information indicates an unexpected issue or your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us at contact@flamingalsapparel.com. We will review the available shipment information and assist with the appropriate next steps.

Multiple Packages

In some cases, items from the same order may be shipped separately. If this occurs, you may receive more than one package or tracking update.

Contact

For shipping-related questions, please contact contact@flamingalsapparel.com.